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Chateau Big Bear Boutique Hotel, BW Signature Collection, Big Bear Lake

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From212US$ /night
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05Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

42200 Moonridge Road, Big Bear Lake, California, United States of America, 92315-1814

Chateau Big Bear Boutique Hotel, BW Signature Collection, a 4-star property, features a lavish lobby with crystal chandeliers and marble tile, offering 2,080 square feet of conference space and banquet facilities for up to 120 people.

Luxury Room Features

The Best Western Big Bear Chateau provides rooms with fireplaces, pillow-top mattresses, and wood-and-quartz bathroom vanities with shower/tub combinations framed by white marble.

Dining and Entertainment

Tiffany's Lounge, open Thursday through Saturday, serves cocktails and American fare with a special menu on Fridays and Saturdays from 5-9 p.m., featuring live music on weekends.

Recreation and Fitness

A seasonal heated outdoor pool and whirlpool set in the woods complement the spacious fitness center with cardio and strength-training equipment. The games room offers billiards, air hockey, and table tennis.

Ski Resort Location

Chateau Big Bear Boutique Hotel sits between Bear Mountain and Snow Summit ski resorts, both less than one mile away, while San Bernardino International Airport is 40.5 miles from the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Shower
Fireplace
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King Room Mobility accessible
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Guest Room
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Shower
Fireplace
Check Prices
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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center
Big Bear Lake 1.7 mi
Airports
San Bernardino International (SBD) 39.4 mi
LA/Ontario International (ONT) 61.0 mi
Train
Pine Knot Ranger Station (historical) 1.7 mi
Big Bear Ranger Station 1.8 mi
Bus
Bus stop400 ft

What our guests says about facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
What’s included

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Ski storage
  • Elevator
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Ski school
  • Hiking
  • Horseback riding
  • Bowling
  • Golf course
  • Pool tables
  • Table tennis
  • Fishing

Services

  • Housekeeping
  • Tours/Ticket assistance
  • Happy hour

Dining

  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Heated swimming pool
  • Live entertainment
  • BBQ facilities
  • Jacuzzi
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

42200 Moonridge Road, Big Bear Lake, California, United States of America, 92315-1814
Map view
42200 Moonridge Road, Big Bear Lake, California, United States of America, 92315-1814
Nearby
Store
Goldsmith's Sports
1200 ft
Spa Center
Altitudes Massage & Spa
300 ft
Church
Bear Valley Church
1900 ft
41965 Garstin Dr
Summit Christian Fellowship
2000 ft
Restaurants
Get the Burger
2400 ft
42151 Big Bear Boulevard

Reviews and Ratings

Feedback from previous guests about their experience.
80%
enjoyed the hotel and would happily stay again
Unique decor
Great breakfast
Noise issues
Uncomfortable bed
8.0/10
Great
Rooms
7.2
Location
8.6
Service
8.4
Dining
8.4
Guest reviews
8.0/10
based on 5 reviews
4/5 based on 900 reviews
8.7
8.7/10 based on 741 reviews
#2 of 12 hotels in Big Bear Lake based on Tripadvisor
John
United States of America, November  2024
9.2/10

I had a lovely stay at this charming property! The check-in process was smooth, and the staff was genuinely warm and welcoming. The room was spacious, clean, and comfortable. I loved having the heated pool to myself for a few hours, but the breakfast was the real highlight. However, the location is a bit away from the main village area, although parking there wasn't an issue. Overall, a great getaway with a quaint atmosphere!

Rooms
10.0
The room was large, clean, and well-equipped with everything I needed. The AC worked wonderfully, and I appreciated the lovely bathroom and shower.
Service
10.0
The staff was very helpful and quick. I felt at ease knowing my dog was welcomed, and my questions were answered promptly.
Location
8.0
Although the property is about 2 miles from the village area, it was a convenient distance with ample parking available when I explored.
Dining
9.0
The free breakfast was fantastic! I enjoyed a variety of options, including custom-ordered eggs and fresh fruits.
Facilities
9.0
The grounds of the hotel were beautiful, and having the pool to myself was a real treat. The overall vibe of the property had a nice old-world charm.
Barbara
United States of America, November  2024
8.2/10

My stay at the hotel had its highlights and some drawbacks. The ambiance is cozy and really captures that European charm with a great location close to amenities and ski slopes. However, my room had some issues with uncomfortable beds and cleanliness that detracted from the overall experience. The service was outstanding, making the trip enjoyable, but the room conditions could certainly use improvement.

Rooms
6.0
The room we stayed in had a charming fireplace, but I found the beds to be uncomfortably hard, and there were cleanliness issues like hair in the tub. Overall, the rooms had a cozy feel but left some room for improvement.
Service
10.0
I was really impressed by the service during my stay. The staff, particularly Sherri and Matthew, were warm and genuinely cared about providing a wonderful experience for guests. They went the extra mile to make sure everything was right.
Location
9.0
The location is fantastic, just minutes away from skiing resorts, grocery stores, and restaurants. It offers a great balance of convenience while being nestled in a beautiful area surrounded by pine trees.
Dining
9.0
Breakfast was a real highlight with a great variety of options, all served fresh and hot. It definitely added to the value of my stay.
Facilities
7.0
The hotel has a cozy ambiance with charming decor, but there could be improvements regarding room maintenance, particularly with older furniture in some rooms.
Pat
United States of America, November  2024
7.8/10

I had a pleasant stay at this hotel, with a cozy room and an awesome pool surrounded by pine trees. The breakfast was decent, especially with eggs cooked to order, but the noise from the wedding nearby was a bit distracting at times. Overall, it's a nice place to unwind after a day of hiking or skiing, and I would definitely consider returning.

Rooms
7.0
The room was clean and comfortable but felt a little outdated. It had everything I needed, including a gas fireplace that added to the ambiance.
Service
9.0
The staff was very nice and quick to respond to my needs, making me feel well taken care of during my stay.
Location
8.0
The hotel is set in a beautiful area surrounded by pine trees, making it feel serene, yet it's not too far from local attractions.
Dining
7.0
The breakfast options were solid, with a nice selection and omelets cooked to order, although the staff could be a bit loud at times.
Facilities
8.0
The pool area was lovely and well-maintained, perfect for relaxing after a day outdoors.
Donald
United States of America, October  2024
7.0/10

I had a mixed experience at the hotel. On one hand, the unique decor really stood out, and I loved the proximity to the ski resort. The breakfast offerings were quite good, and it was a cozy and warm place to stay. On the downside, I encountered some noise issues that really disrupted my sleep, and the comfort of the bed left a lot to be desired. Overall, it was an okay stay, but not without its flaws.

Rooms
6.0
The rooms had a unique Roman-inspired decor and were clean, though some aspects felt cramped due to oversized furniture.
Service
5.0
The service was decent, but I felt indifferent toward the staff's attentiveness.
Location
9.0
The location was great, very close to the ski resort, making it convenient for winter activities.
Dining
8.0
Breakfast was impressive with a variety of options including eggs cooked to order, but wish more could be offered for dinner.
Facilities
7.0
Facilities were adequate, though the pool was closed during my stay, which was disappointing.
Unique decor
Noise issues
Ian
United States of America, October  2024
8.0/10

I had a pleasant stay at this hotel, which features a unique, European-inspired decor and is conveniently located near Snow Summit. The rooms are clean and comfortable, providing a cozy atmosphere with gas fireplaces. Although the breakfast options were great, I did experience some discomfort due to the lack of air conditioning, making the room stuffy. Overall, this boutique hotel offers good value for money, especially for skiing enthusiasts looking for a charming place to stay.

Rooms
7.0
The rooms are clean and comfortable, complemented by a lovely gas fireplace. However, the absence of air conditioning made the room feel stuffy during my stay in July.
Service
8.0
The service was generally friendly and welcoming, contributing positively to my experience at the hotel.
Location
9.0
The hotel is in an excellent location, very close to Snow Summit, making it convenient for skiing activities.
Dining
9.0
The breakfast was hot and made to order, with plenty of options to choose from, which I really appreciated.
Facilities
7.0
Facilities are nice, but I wish the pool had been open during my visit. It's a cozy space though.
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Rooms and Guests2 Guests, 1 Room